SNCF
Tourism · Transport
Custom CRM development expertSince 2018
A CRM built for your business, not the reverse.
We design and build custom CRMs tailored to your company, your sales cycle and the tools you already use.
Leads, customers, opportunities, quotes, follow-ups, contracts, reporting: bring all your sales activity together in one solution designed for your teams.
4.9/ 5
200+projects delivered
8years in business
[ 200+ Projects ]
They trust us.
They trust
us.
Startups, mid-caps, large enterprises, public sector: Kosmos supports organisations of every size in building their web applications and software.
[ Benefits ]
A CRM designed around
the way you sell,
not the other way around.
Off-the-shelf CRMs tend to impose their own pipeline, fields and way of tracking a sale.
We do the opposite.
We start from how your business actually runs and design a custom CRM that matches your operational needs precisely.
Every business has its own sales cycle. We build your custom CRM around your rules, your teams and your sales stages.
A pipeline that mirrors how you sell
Stages, statuses, follow-up rules: the CRM follows your sales cycle instead of forcing a template on you.
No extra cost per sales rep
Hiring a new salesperson adds no subscription: what your CRM costs doesn't depend on the number of accounts.
A tool your teams actually fill in
Only the fields each role needs: data entry is quicker, and your data stays up to date.
A complete view of every customer
Quotes, orders, conversations and support requests on a single record, fed by your existing tools.
Customer data that belongs to you
Your sales data depends on no vendor: you decide where it's hosted and how it's exported.
A CRM that keeps pace with your growth
A new sales channel, a new commission rule: features get added as your sales organisation evolves.
Replace the software that forces its way of working on your teams!
We build as many custom features as your business needs: qualification rules, lead assignment, quote approval workflows, etc.
[ Method ]
Your custom CRM, built step by step.
01
Scoping
- We study your sales cycle and your current processes.
02
Architecture
- We define the data, business rules, integrations and user permissions.
03
UX/UI
- We design interfaces and user journeys suited to your teams.
04
Development
- Front end, back end, database, APIs and integrations are all custom-built.
05
Testing
- We validate the features with your teams and your test data.
06
Go-live
- We deploy the solution and support you as it evolves.
[ Integrations ]
We build your CRM
and integrate it with your
information system and tools.
Your CRM can talk to your entire digital environment.
We can connect your CRM to:
Your CRM
- ERP
- Messaging
- Telephony
- Website
- Forms
- Marketing tools
- Invoicing tools
- E‑commerce platforms
- Business software
- APIs and third‑party services
Sales data flows automatically between your different systems.
Using a tool that isn't listed here?
These tools are only examples.
We can connect your CRM to any software that offers an API or another way to exchange data: industry platforms, in-house tools, existing files or databases, etc.
[ Automation ]
Automate your sales process,
end to end.
Your CRM can take over all or part of your teams' repetitive tasks.
Qualification
Leads ranked automatically against your own criteria.
Assignment
Prospects routed to the right sales reps or teams.
Follow-ups
Reminders triggered automatically based on the status of an opportunity.
Notifications
Alerts whenever a sales action needs to be taken.
Documents
Quotes, proposals and sales documents generated automatically.
AI
Lead qualification, conversation summaries, information retrieval or support for your sales reps.
[ Built-in AI ]
We add intelligence to your CRM.
AI can be built in wherever it delivers real value.
For example:
Business card scanning
A card photographed at a trade show becomes a lead record.
Email processing
Incoming emails read, summarised and attached to the right opportunity.
Customer request triage
Customer service requests sorted by topic and urgency.
Meeting preparation
The customer's history and open quotes summed up in a few lines.
Visit reports
Notes dictated on the road, written up in the customer record.
Sales assistant
An assistant that answers your sales reps from your offers and price lists.
Plain-language search
Customers with no orders in the past year, listed with a single question.
At-risk deal detection
An opportunity losing momentum, flagged from its latest exchanges.
Record deduplication
A company entered twice, spotted even under a different spelling.
AI becomes a feature of your CRM, not a standalone tool.
Have an AI use case that isn't listed here?
These use cases are only examples.
We build AI in wherever it saves your teams time: call transcription, email drafting, cross-selling suggestions, lost-deal analysis, etc.
[ References ]
Business software and CRM systems in production.
Management platforms, client portals, internal tools: a selection of projects designed, built and maintained by our teams.
Hôpital Necker
Healthcare · Pharma
SDIS
Security · Defence
ANAII
Industry · Manufacturing
Sodimas
Industry · Manufacturing
Teameo
Other
VRFinance
Finance · Insurance
MonAssu
Finance · Insurance
Familee
Healthcare · Pharma
[ Team ]
Entrust your project
to our CRM development experts.
Entrust your project to our
CRM development experts.
Entrust your project
to our CRM development experts.
Our CRM development experts build your project, delivering superior technical and functional quality within shorter timeframes.
15
Engineers, developers and designers, experts in their fields.
100+
Solutions built by Kosmos since 2018.
78%
Of loyal clients ready to continue their project with Kosmos.
FRANCE
Paris, Lyon, Marseille, Nice, Geneva and across France.
15
Experts
100+
Projects delivered
78%
Loyal clients
4.9/5
Average rating
[ Security ]
Security & sales data.
Your CRM holds sensitive data about your customers and your business.
Our security measures include:
- Role management01
- Permissions02
- Authentication03
- Logging04
- API security05
- Encryption06
- Backups07
- Access control08
[ Tech Stack ]
The best technologies for your CRM.
We choose technologies based on your functional needs, your existing environment and your technical constraints.
Frontend, backend, databases, APIs, cloud, security and third-party services are selected to build a solution that is reliable and ready to scale.
[ Ownership & independence ]
Your CRM. Your code. Your data.
Source code handed over to you
You stay in control of your solution.
No technology lock-in
Documented architecture and standard technologies.
Your data belongs to you
You control how it is hosted and used.
A transferable solution
Your in-house team or another provider can take it over.
[ FAQ ]
Frequently asked questions.
Answers to the questions we are asked most often about this kind of project.
Innovation Tax Credit
Naxan Group is CII-accredited: your company can claim a tax credit on the outsourced costs of developing a solution that is new and innovative in its reference market.
20%of outsourced development costs
Bpifrance expert
Kosmos works within the “Diag Axes d'Innovation” programme: we help SMEs and mid-caps identify their innovation paths and assess the feasibility of their projects, upstream.
50%of the diagnostic subsidised by Bpifrance
[ Anniversary ]
8 years of innovation,
by your side.
8 years of passion, boldness and innovation! Projects, challenges and successes. All thanks to you.
- Since
- 2018
- Years
- 08
THANK YOU!
[ Press ]
They talk about us.
Explore the mentions and analyses that spotlight our work and our innovations across the business and tech press.
Free quote · no commitment
Let's build your custom CRM.
Tell us about your sales organisation, your current tools and your needs. We'll come back to you with an initial scope for your project, along with an estimate of costs and timelines.
- Reply within 24 hours from a project manager
or engineer.Reply within 24 hours from a project manager or engineer. - Technical scoping and quote, with no fees.
- No commitment, your data stays
confidential.No commitment, your data stays confidential.
01 76 50 66 44
Monday to Saturday · 9am to 6:30pm
hello@kosmos-digital.com
Paris · Lyon · Marseille · Nice · Geneva
Kosmos is CII-certified
Your company may qualify for a tax credit equal to 20% of the costs linked to developing its solution.
Quick estimate
Free scoping & estimate in less than 24h
Describe your project and we'll get back to you with a costed estimate and a roadmap.